Retreat Terms & Conditions
These Terms & Conditions (“Terms”) set out the agreement between you (the “Participant”) and People Like Us (the “Organiser”, “we”, “us”, “our”) relating to your participation in any retreat organised by us, whether held in the UK or internationally.
By booking a retreat with us and paying your deposit, you confirm that you have read, understood and agreed to these Terms in full.
1. Booking & Payment
A non-refundable deposit is required to secure your booking.
The remaining balance must be paid by the deadline specified at the time of booking (usually no later than 9 weeks before the retreat start date). Failure to pay by the due date may result in the cancellation of your booking without refund.
All prices are per person unless stated otherwise and include only those items listed in your retreat package. Flights, travel insurance, and additional activities outside of the retreat schedule are not included unless explicitly stated.
2. Cancellations & Refunds
By You:
Deposits are strictly non-refundable.
If you need to cancel your place after paying the full balance:
Cancellation more than 20 weeks before the retreat start date: You will receive a full refund minus your non-refundable deposit.
Cancellation between 20–9 weeks before the retreat start date: 50% of the total retreat price will be charged (deposit remains non-refundable).
Cancellation within 9 weeks of the retreat start date: No refund will be given.
We strongly recommend that you take out comprehensive travel insurance at the time of booking to cover any potential cancellations, including illness, COVID-19-related disruptions, personal emergencies, or unforeseen circumstances.
By Us:
We reserve the right to cancel or reschedule any retreat due to insufficient bookings, unforeseen operational issues, or circumstances beyond our control (including but not limited to natural disasters, pandemics, political unrest, or other force majeure events).
If we cancel, you will be offered a transfer to an alternative date or a full refund of monies paid to us. We are not liable for any additional costs you incur such as flights, travel insurance, or other personal expenses.
3. Travel & Insurance
You are responsible for arranging your own travel and ensuring you hold valid passports, visas, and any required travel documentation.
You must have comprehensive travel insurance covering personal belongings, cancellations (including COVID-19-related illness and travel restrictions), medical expenses (including emergency medical treatment abroad), and personal liability for the entire duration of the retreat.
We may request proof of adequate travel insurance before the retreat and reserve the right to refuse your participation without refund if this is not provided.
4. Health, Fitness & Wellbeing
You confirm that you are in good physical and mental health and capable of participating in retreat activities.
You are responsible for informing us of any existing medical conditions, allergies, injuries, or other health concerns prior to booking.
In the event you test positive for COVID-19 before departure or during the retreat, you must follow government and local guidance regarding isolation, treatment, and travel.
No refunds will be issued if you are unable to attend or participate in any part of the retreat due to COVID-19, related travel restrictions, or any other illness. Your travel insurance should cover these eventualities.
We reserve the right to decline your participation in certain activities if we deem it unsafe for you or others.
Participation in all activities is voluntary and undertaken at your own risk.
5. Waiver of Liability
We take every reasonable precaution to ensure your safety and wellbeing, but participation in retreat activities is at your own risk.
We are not liable for any injury, illness, accident, death, loss, or damage to personal property during your time on retreat, whether arising from participation in activities or otherwise, except where caused by our proven negligence.
We are not responsible for the actions, behaviour, or negligence of other participants.
By attending the retreat, you voluntarily assume all risks associated with participation, including but not limited to physical activities, travel, natural hazards, emotional experiences, and possible exposure to infectious diseases such as COVID-19.
You agree to waive, release, and discharge us and our team from any and all claims or causes of action arising out of your participation in the retreat, except in cases of our proven negligence.
6. Behaviour & Conduct
You agree to behave respectfully and mindfully toward other participants, retreat leaders, venue staff, and the environment.
We reserve the right to remove you from the retreat without refund if your behaviour is deemed disruptive, offensive, unsafe, or in breach of local laws.
7. Force Majeure
We shall not be liable for any failure or delay in performing our obligations where such failure is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, war, pandemics, civil unrest, or government restrictions.
8. Photography & Media
We may take photographs and videos during the retreat for promotional purposes.
By attending, you consent to your image being used unless you notify us in writing before the retreat begins.
9. Data Protection
We collect and process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy.
We only collect necessary information for the safe delivery of the retreat and will not share your data with third parties, except where required by law or necessary for retreat delivery (e.g. with the accommodation venue).
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.
By paying your deposit and confirming your booking, you acknowledge that you have read, understood, and agree to these Terms & Conditions in full.